Frequently asked questions and answers

How do I order?

We accept orders placed only through our website in order to process and ship orders as quickly as possible.

How is payment made?

Payment is made by cash on delivery upon receipt of the shipment from the courier.

What is the delivery time?

Standard delivery takes one to two business days. Detailed information can be found on the “Delivery” page.

Is there a "preview" option before payment?

Yes, every shipment is sent with an option to preview before payment.

I have a question about my order. How can I contact you?

If you have any questions about your order, please feel free to contact us by email. During business hours, you will receive a response within a few minutes.